Cancellation and Refund Policy for workXkloud.com
At workXkloud, we strive to provide excellent service to all our users. We understand that there may be occasions when you need to cancel a service or request a refund. Please review our cancellation and refund policy outlined below:
Cancellation Policy:
- Subscription Services:
- Users subscribed to our subscription-based services can cancel their subscription at any time. The cancellation will be effective at the end of the current billing cycle.
- To cancel a subscription, users must log in to their account and follow the cancellation instructions provided in the account settings.
- One-Time Services:
- For one-time services, users can request cancellation before the service has been rendered.
- To cancel a one-time service, users must contact our customer support team and provide relevant details about the service booking.
- Automatic Renewals:
- Users enrolled in automatic renewal plans will continue to be billed automatically until they cancel their subscription.
- It is the responsibility of the user to manage their subscription settings and cancel automatic renewals if desired.
Refund Policy:
- Subscription Services:
- No refund will be provided for the current billing cycle.
- One-Time Services:
- Refunds for one-time services are subject to approval and may be issued at the discretion of workXkloud.
- Requests for refunds must be made within a reasonable timeframe from the date of service delivery.
- Refunds will be processed using the original method of payment.
- Non-Refundable Services:
- Certain services, such as digital downloads or personalized services, may be non-refundable once delivered or accessed by the user.
- Any exceptions to this policy will be clearly communicated at the time of purchase.
Processing Time:
- Refund requests will be processed within 45 business days upon approval.
- The time taken for the refund to reflect in the user’s account may vary depending on the payment method and financial institution.
Contact Us:
- For any questions or concerns regarding cancellations and refunds, users can contact our customer support team at Connect@workXkloud.com
Policy Updates:
- We reserve the right to modify or update this cancellation and refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on this page.
By using workXkloud.com and availing of our services, you acknowledge that you have read, understood, and agree to abide by the terms of this cancellation and refund policy.
Last updated: 31st Dec 2023